Business methodology has undergone some radical changes in the past 50 years and outsourcing has become a preferred way to get business services carried out. We all have a natural tendency to want to do everything in-house; thinking it will save money; yet the fact is, when you use a leading third-party provider, the cost is lower than you think. Many companies share the resources and that means the cost per service is at an all-time low; the best service at the lowest cost has to be a great business model on which to run your organisation.
Here are 5 services that you should outsource.
- Marketing – Everything is online today and if you have yet to join forces with a leading SEO agency, this should be a priority. Every sector is highly competitive and with SEO services, you can create a strong online profile and with the experts handling your marketing, you can focus on improving customer service. Use an agency to create a brand that people will identify with you and your products and have your website optimised for Google.
- Bookkeeping & Accounting – Cloud solutions make it easy for a freelance bookkeeper to access your business data and have them handle all your tax returns; remote access to specific data saves you money and time, as your accountant does not need to visit your offices.
- Payroll – Regardless of your chosen industry, you should search online for the website of a leading payroll company in Indonesia, or wherever you are based. They can integrate with your current payroll software and the entire process can be automated and this ensures full compliancy. When you use the services of a third-party payroll specialist, you no longer have to give paying your employees another thought and should there be any changes, simply inform your payroll partner.
- Customer Support – Once you calculate the cost of directly employing a receptionist to man the support line all day, you realise that outsourcing to a call centre is the smart way to provide a customer support call handling service. The provider is very flexible and can cover certain hours and will adhere to your instructions; these businesses guarantee to answer a call within 5 seconds and you can’t get any quicker than that! If you prefer to have a local accent, this is always possible and they offer temporary cover, when your key receptionist is taking her annual holiday.
- Logistics – The 3PL sector is booming, as it struggles to handle the huge volume of online sales and they have state of the art warehouses where they pick, pack and deliver goods to consumers worldwide. You’ll never find a cheaper (and more reliable) way to fulfil your orders and they can handle high volumes; their global network of carriers ensures rapid delivery, which is essential.
Outsourcing enables the entrepreneur to compete with established companies, plus it cuts down on costs and leaves you free to focus on important aspects like improving customer service.